EXPERIENCE
Verizon
Senior Manager User Experience Design
July 2017 - Present
The Verizon Customer Experience team is responsible for the overall user experience of all digital communications, products, and services that Verizon launches into the marketplace.
WORK
Experienced strategist, product designer, and manager on the CX Design team. Created products within the Verizon Digital ecosystem designed to raise Verizon’s profile globally and regionally. A design leader focused on modeling and sharing deep expertise, guiding team process, and aligning the team around a design vision.
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gyro
UX Designer (Contractor)
May 2017 - June 2017
gyro is a full-service global creative B2B agency.
WORK
Develop and annotate wireframes, schematics, process flows, and sitemaps for web solutions.
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FORTË
UX CONSULTANT
December 2016 - January 2017
FORTË streams live & on-demand fitness classes led by top trainers from well-known boutique studios directly to your device. I was part of a 3-person team. With the group, I contributed to the beginning-to-end design.
WORK
Designed pixel-perfect mockups for the newly launched FORTË. Created a fresh & inspiring user experience that drove commerce and enhanced the FORTË community. End-to-end design: Research & Synthesis, Comparative Task Flow Analysis, Sketching, User Flow, IA, Feature Ideation, and maintained a “test & learn” approach with an eye toward constant iteration. Took the lead on the Presentation & Design to the client.
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SAWTOOTH
VP, ASSOCIATE CREATIVE DIRECTOR
April 2012 - July 2016
Conceptual creative working and managing teams to provide blue-chip clients with creative solutions.
CLIENTS
McCormick, Fairmont Hotels, Grill Mates, Old Bay, Pabst Blue Ribbon, Beech-Nut, Simply Asia,
Freixenet, Caldwell Banker, PNC Bank, and Hartz
WORK
Print, Interactive, Television, Outdoor Media, Website Design, Content Video, and Experiential Marketing
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EDUCATION
General Assembly
User Experience Design Immersive -- Certificate Program
New York, NY
Fashion Institute of Technology
Graphic Design -- AAS degree; Advertising Degree -- BFA degree
New York, NY
VOLUNTEERING
The Dwelling Place of NY
The Dwelling Place, a woman’s transitional homeless shelter in NYC Board Member and Gala Committee Member
Designed the marketing brochures & website
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Lowernine.org
I helped rebuild houses, worked with community members on various projects, and brought energy and enthusiasm to an area of the country that had been neglected too long.
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Lunch Break
Lunch Break is Monmouth County’s first, largest, and most accessible soup kitchen/pantry.
In honor of Lunch Break’s 30th anniversary Gala, I took over branding— logos, colors, signage, invites, and displays for the event.
ACHIEVEMENTS
US Design Patent Verizon Patent US D926,796 S & Verizon Patent US D926,795 S (Aug 2021)
Living the Credo Award Presidential Coin of Excellence 2019
Broadcast Design Association Award
New York Addy Award
One Club Award